3rg Terms & Conditions


1. Introduction

These terms and conditions govern your use of our website; by using our website, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, do not use our website.

2. Intellectual property rights

Unless otherwise stated, 3rg Associates Ltd. or our licensors own the intellectual property rights in the website and material on the website. Subject to the licence below, all these intellectual property rights are reserved. Both 3rg Security & 3rg Training are trading names of 3rg Associates Ltd.

3. Licence to use website

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions below. You must not:

  • republish material from this website (including republication on another website);
  • sell, rent or otherwise sub-license material on the website;
  • reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose;
  • edit or otherwise modify any material on the website; or
  • re-distribute material from this website except for content specifically and expressly made available for redistribution.
4. Limitations of liability

The information on this website is provided free-of-charge, and you acknowledge that it would be unreasonable to hold us liable in respect of this website and the information on this website.

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date.

To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill).

Our liability is limited and excluded to the maximum extent permitted under applicable law. We will not be liable for any direct or indirect loss or damage arising under these terms and conditions or in connection with our website, whether arising in tort, contract, or otherwise. Without limiting the generality of the foregoing exclusion, we will not be liable for any loss of profit, contracts, business, goodwill, data, income, revenue or anticipated savings arising under terms and conditions or in connection with our website, whether direct or indirect, and whether arising in tort, contract, or otherwise.

However, nothing in these terms and conditions shall exclude or limit our liability for fraud, for death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable law.

5. Restricted access

Access to certain areas of our website is restricted. We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion.

If we provide you with a user ID and password to enable you to access restricted areas of our website or other content or services, you must ensure that that user ID and password is kept confidential. You accept responsibility for all activities that occur under your user ID or password.

We may disable your user ID and password, at our sole discretion, OR if you breach any of the policies or terms governing your use of our website or any other contractual obligation you owe to us.

6. Bulletin board / chat room / comments

You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website.

You must not use our website in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity. You must not use our website for any purposes related to marketing without our express written consent.

You must not use our website to copy, publish or send mass mailings or spam. You must not use our website to copy, publish or send material which is illegal or unlawful, or material which could give rise to legal action under English and other applicable law. All material you copy, publish or send via our website must not be defamatory, obscene, indecent, hateful, discriminatory or inflammatory; such material must not infringe any person’s intellectual property rights or rights of confidence, impinge upon any person’s privacy, or constitute incitement to commit a crime; further, material must not be misleading, deceptive, sexually explicit, threatening, abusive, harassing or menacing.

We reserve the right to edit or remove any material posted upon our website. We may take such action as we deem appropriate to deal with the posting of unsuitable material, including suspending or cancelling your account, restricting your access to our website, or commencing legal proceedings against you.

In respect of all material that you post on our website, you grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, adapt, publish, translate and distribute such material in any media, together with the right to sub-licence such rights.

7. Variation

We may revise these terms and conditions from time-to-time. Please check this page regularly to ensure you are familiar with the current version.

8. Entire agreement

These terms and conditions, together with our privacy policy, constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.

9. Law and jurisdiction

These terms and conditions will be governed by and construed in accordance with English law, and any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England.

10. 3rg Security

By employing 3rg security services by way of contract, sub-contract or any other means, you agree to pay the invoice in full within 30 days of the ‘Tax date’ indicated on the 3rg invoice including any tax or VAT added at the current rates.

We understand and will exercise our statutory right to claim interest and compensation charges under the Late Payment of Commercial Debts [Interest] Act 1998 (as amended and supplemented by the Late Payment of Commercial Debts Regulations 2002) if payment is not received in accordance with our agreed terms of payment.

Current Interest rate is 8.5% Compensation Fees relate to the amount outstanding = Up to £999.99 incurs £40 fee, £1000 – £9999.99 incurs £70 fee & £10000 or over incurs £100 fee.

Daily rates will be agreed before the 3rg security services commence either in writing or verbally which must be paid in full along with any expenses incurred.

11. 3rg Training

 Your contract is with 3rg, and the following terms and conditions will be incorporated into every contract for both yourself (the Client) and all members named on the booking form.  By making a deposit, full payment or for late bookings stating by some means (email) the clients intention to attend and pay cash for 3rg services, the client will be accepting the terms and conditions. English Law governs the contract and you agree to submit to the jurisdiction of the English courts. You Agree to Indemnify Us: You agree to indemnify and hold us and our Directors, Employees, Agents and Instructors (as applicable) harmless from and against any claim, damages, proceedings, losses and damages of every kind and nature, including solicitors’ fees, made by any third party due to or arising out of your breach of this agreement or the terms and policies it incorporates by reference, or your violation of any laws or the rights of third parties.

Reservation of your selected course(s):

Your course will be reserved for you as per the booking procedure. If minimum number is not met then you will be notified 48 hours prior to commencement and requested to book another date. A minimum number of four (4) persons) are required.


A non-refundable full payment of the total course fee is required to secure a booking for the FPOSi course or the Maritime Security Operators course. Confirmation of your booking by way of full payment confirms you have read and agree to these terms and conditions.

A deposit payment of £400.00 for the Close Protection Operators course is accepted. Payment of the outstanding balance is due fourteen days before attending the course. If the booking is within fourteen days of the course, the full amount should be paid at the time of booking.  In the event of the final payment being late 3rg reserves the right to cancel the Client course and the initial deposit of £400.00 will not be refunded. Late payment/overdue accounts are subject to a service charge of 10% of the full amount is required unless other arrangements are agreed.

The full payment for your course must be paid on booking. It is the client’s responsibility to ensure that payment is made as per request on the booking procedure.

Price of the package: Once booked, the price of your package is guaranteed including certification, hand-outs and will be free of surcharges. 3rg may offer additional equipment and literature for purchase by students.Replacement certificates will be a minimum of £25 per item, increasing depending upon the certificate type required and postage.

All fees are correct at the time of publishing but may be subject to change, in which case we reserve the right to charge the fee applicable at the time we receive your reservation.

3rg do not store credit card details nor do we share customer details with any 3rd parties

Joining instructions:

Upon receipt of your full payment, 3rg will issue a set of comprehensive joining instructions via email.


Cancellations received by 3rg 15 days prior to the course will be charged a 25% administration fee, 8-14 days prior to the course will be charged a 50% administration fee; 7 days or fewer prior to course or non-attendance will incur the loss of total course fee. All cancellations have to be submitted in writing, the cancellation date will be set as the date when 3rg receive the written cancellation. Your own insurance is recommended to cover such issues.

Programme Changes:

3rg reserves the right to cancel and/or amend course dates, times and content. Where possible, you will be notified in writing of cancellations or amendments. In circumstances beyond our control, a course may have to be cancelled at short notice. In such cases 3rg will endeavour to arrange suitable alternatives or refund the Client course fee only in full, no additional Client costs will be covered. All modules of all courses must be attended; therefore late arrivals will not be accepted.

Unacceptable behaviour:

We reserve the right to cease providing services to you if any terms and conditions or wilful damage to property takes place. In such cases, our contractual obligations with you and your party will cease. You will be liable for any civil or criminal actions and your booking will be treated as having been cancelled by you and be liable for any fees owed. If we cease to provide our service to you because of your unacceptable behaviour no monies will be returned under any circumstances. 3rg reserves the right to withdraw any contractual services at any time without notice. For further information please consult the 3rg Malpractice Policy, available to paying students located at 3rg Security Training Centre – Poole, Dorset.


In the event of any concerns or complaints, please contact a member of the 3rg team at the time. We would actively seek to resolve any issues you may have at the time. If you cannot obtain satisfaction, please write to us at 3rg within 14 days of return by recorded delivery. Please be assured that any complaints received will be acted on immediately.


The Client is asked to disclose any medical history or problems, which are likely to affect their physical welfare during the course.  This does not necessary mean that the Client will be refused a position on the course, but 3RG would like to make provision to accommodate that condition if possible.  The Client should confirm to the best of their knowledge they are not suffering from a heart condition, angina, epilepsy, diabetes, giddy spells, asthma, back problems or any other form of disability.  If there is any doubt by the Client about their medical wellbeing and fitness, you should seek your GPs advice.


Where appropriate you may be requested to provide equipment for use during the training.  This is done so at your own risk, 3rg are not responsible for the cleaning, servicing, repair, replacement of such equipment.

Data Protection Act:

Data will not be shared with third parties for marketing or commercial purpose without first obtaining your explicit consent.  If you object please indicate this in writing and hand in to your instructor.

Website Cookies:

Please be aware the visiting the 3rg website may involve us using cookies – During the course of any visit to the 3rg website, the pages you see, along with a cookie, are downloaded to your device. Many websites do this, because cookies enable website publishers to do useful things like find out whether the device (and probably its user) has visited the website before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit. By using the 3rg website you confirm that you agree to this data being available to 3rg. Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies.


You must read our terms and conditions prior to commencement. The participant’s booking & payment confirms your responsibilities whilst on a 3rg training course and obligations to 3rg with regard to your insurance. No person may participate on a course. You must inform the staff before the commencement of the course if you have any reasons medical or otherwise why you can not to take part.

Amendments to Terms and Conditions:

We reserve the right to amend this Agreement at any time without notification. Your continued participation following such notification will represent an agreement by you to be bound by the Agreement as amended.Completing any of the courses does not guarantee your employment within any of the subject areas in which 3rg provide.  3RG is not responsible for any injury or incident arising out of the use or misuse of the application of the information contained in the training course or material.

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